Troubleshooting

Upon encountering any errors, please make sure to do all the steps listed below.

  • Always use the Full Installer. You can download it here.
  • Right-click on Valhalla.exe and set its Compatibility mode to Windows XP (Service Pack 3).
  • Right-click on Valhalla.exe and tick the box next to Run as Administrator.
  • Right-click on Ragnarok Valhalla and tick the box next to Run as Administrator.
  • Be sure to grab the latest patch through Valhalla Patcher
  • Avoid installing the game to Program Files. Try to install it to somewhere like C:\Games\ or D:\Games\
  • Disable Anti Virus AND Firewall software before installing and/or patching. (Especially in the case of Avast and McAfee)

Installer issues

The installer doesn't start

  1. Disable your antivirus; it might be scanning the whole file.
  2. Depending on your computer, it can take some time to start; wait patiently.

The install stops at "data.grf"

  • Data.grf is the biggest file in the installer; the installer is working, but it doesn't show the progress (wait a few minutes).

Patcher issues

START GAME button not working

  1. Close your Valhalla.exe if it is still open.
  2. Right-click Valhalla.exe > Properties.
  3. Select the Compatibility tab (second tab).
  4. Check Run this program as administrator.
  5. Click Apply, then OK.
  6. Open Valhalla.exe and enjoy playing.

"Thor Patcher cannot launch without configuration data"

  1. Disable your firewall, windows defender, and antivirus.
  2. Delete the Ragnarok Valhalla folder.
  3. Run the Valhalla Installer again.

"Your game executable has been modified or is not the latest version"

  • Problem: There might be an issue with your client version, try this one over here instead:
    http://playvalhalla.ph/installer/valexe.zip
  • Problem: You have two server clients in the same folder.
    Solution: Delete the folder and install the two servers to two different folders.
  • Problem: You are running two different server's clients at the same time.
    Solution: Valhalla can be only run with other Valhalla clients. Try closing the other clients to make it work.
  • Problem: Your game is not up to date.
    Solution: Run the Valhalla.exe and wait until it patches.
  • Problem: Your game is not up to date, but you patched.
    Solution: Disable your firewall/antivirus during the patching or add the exe as an exception.
 

".NET Framework 3.5 is missing"

Step 1

  1. Start by downloading the latest patcher version here (http://playvalhalla.ph/installer/Valhalla.zip) and extract the files in your Valhalla folder.
  2. Check if that resolved your issue.

Step 2

  1. Download the following files
  2. Install both of the frameworks (if it's already installed it will tell you).

Client issues

Cannot init d3d or grf file has problem

  • Ragnarok has a maximum resolution of 2048 x 1536. This cannot be changed due to Ragnarok being based off of Direct X7.
  • Ensure your monitor's native resolution is set to 2048 x 1536 or lower. On some machines, this requires a computer restart.

I can only see RGB Emulation

  1. This fix only applies if you only see RGB emulation in your Setup.exe's list of Graphic Devices.
  2. Simply uncheck "Disable hardware-accelerated graphics" and it should give you new options in the list of Gracphic Device.
  3. Select the first option in Graphic Device (which should be Direct3D HAL).

I want to play on a Mac / Linux operating system

  • Mac and Linux are unsupported. Compatibility libraries such as WINE, CrossOver and similar will all fail.
  • There are 2 options to play Valhalla on a Mac or Linux machine:
    1. Virtual Machine: Install a Windows OS on a virtual machine. Example of virtual machine software includes Virtual Box, VMware, Parallels, etc.
    2. Dual Booting: Install a Windows OS on a separate partition of your hard disk. This can be done using partition management software, such as Boot Camp or GParted.

I receive a 0xc0000005 error when starting the client

  1. Install all the following VC++ Redistributables:
The Battlefield feature allows you to earn badges that you can use to trade for high quality PvP equipment.
GMs will NEVER ask for your password and sites that are affiliated with Ragnarok Online.
Bard/Dancer song effects last for a few seconds even after you leave the area affected by their skill?
Magnum Break grants you additional Fire damage for a few seconds after you use the skill
The Emperium has its own monster properties?

Emperiums are Small Holy Angel MVP/Boss monsters.
Ragnarok Online has a lot of Daily Quests that give EXP.

A lot of these quests can be done starting at level 1.
The Premium Teleport NPC can teleport you to agits? You can talk to them if you have a Premium Service subscription.
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